How to Analyse Your Competitors: The 6 Big Topics

Learn the essential steps to understand your competitors, uncover insights, and leverage them for strategic growth in your business.
Kieran Audsley
6 min read

Why Competitor Analysis is Essential for Your Business

Did you know that 70% of businesses fail because they don’t understand their competition? In today’s fast-paced market, staying ahead requires more than just having a great product. You need to know what your competitors are doing and how you can do it better. That's where competitor analysis comes in.

In this guide, we'll walk you through the essential steps to uncover valuable insights about your competitors—from understanding their products and marketing strategies to evaluating customer engagement and financial performance. With the right approach, competitor analysis can give your business a major edge. Ready to get started? Let’s dive in and explore how you can leverage these insights for growth and success!

1: Understanding Your Competitors

To gain a true competitive edge, it’s crucial to understand the different types of competitors in your market. Direct competitors are businesses offering similar products or services to the same target audience, while indirect competitors may provide alternatives that fulfil the same customer needs but in a different way. Emerging competitors could include new players entering the market or adjacent industries that may shift customer behaviour in the future.

Identifying and monitoring all of these competitors is essential for keeping a pulse on market dynamics. You can start by conducting industry research, utilizing market analysis tools like Google Alerts or SimilarWeb, and gathering insights from customer feedback. Tracking both online and offline competitors allows you to stay ahead of any shifts in market trends or consumer behaviour. Founderli provides in-depth competitor analysis services that help you pinpoint and track your competitors effectively, ensuring you’re always one step ahead in your industry.

2: Analysing Competitor Products and Services

To differentiate your business and uncover new opportunities, it’s essential to closely analyse your competitors’ products and services. Start by evaluating their features, pricing, packaging, and value proposition. What sets their offerings apart from others in the market? Are there gaps in their products that you can capitalize on?

Customer feedback is also a powerful tool in this process. Online reviews and social media comments provide direct insights into your competitors’ strengths and weaknesses, revealing potential areas for improvement in their offerings. A product comparison matrix can help you visualize these differences and identify unique opportunities in the market. By refining your own product or service based on competitor analysis, you can ensure that your business stands out. Founderli’s strategy and branding services can help you fine-tune your offerings to meet customer expectations and outperform your competition.

3: Reviewing Competitor Marketing Strategies

A thorough analysis of your competitors’ marketing strategies provides invaluable insights into how they acquire and engage customers. Look at their digital marketing channels—such as social media, content marketing, PPC ads, and SEO efforts—and assess how they’re driving traffic and generating leads. Pay attention to their partnerships with influencers and their overall customer acquisition strategies.

By benchmarking their tactics against your own, you can identify areas for improvement and potential gaps in your own marketing efforts. For example, businesses that use innovative content or unique ad placements may be attracting attention in ways you could replicate or improve upon. Real-world case studies, like Dollar Shave Club, show how creative marketing and effective storytelling can disrupt an industry. Founderli can help you optimize your marketing strategy, ensuring that you not only compete but excel in your digital efforts.

4: Understanding Competitor Customer Engagement and Experience

Customer engagement is at the heart of any successful business, and your competitors are likely employing various methods to build customer loyalty. This includes everything from customer service practices to community-building efforts and feedback loops. By evaluating how competitors interact with their customers, you can identify best practices to incorporate into your own business.

One key aspect is tracking how they handle customer sentiment and feedback. Tools like Trustpilot and Google Reviews can offer valuable insights into what customers love about their service and where they may be falling short. Brands like Zappos have built a loyal following through exceptional customer service, showing the power of engagement in creating a competitive advantage. Founderli can assist you in crafting a customer-first strategy, ensuring your business creates an outstanding customer experience that drives retention and loyalty.

5: Monitoring Competitor Financial Performance and Market Position

Understanding your competitors’ financial performance is a crucial element of competitor analysis. By monitoring key metrics like market share, growth rate, and profitability, you can get a sense of their overall market position and identify trends that may affect your own strategy. Tools like Crunchbase, Statista, and financial reports can provide valuable data to gauge competitors' financial health.

This data allows you to make informed decisions about your business’s entry strategy, pricing, and potential for growth. For example, if a competitor is struggling financially, this might present an opportunity to gain market share. Alternatively, if a competitor is expanding rapidly, you may need to innovate faster to stay competitive. Founderli can help you assess competitor financials and develop a strategy that positions your business for success in any market environment.

6: Using Competitor Analysis for Strategic Planning and Growth

Competitor analysis is not just about understanding where you stand today; it’s about using that knowledge to shape your future. The insights you gain from analysing competitors can guide your decisions in product development, pricing, marketing, and customer engagement. It also helps you identify new opportunities for growth and areas where you can innovate.

To stay ahead, it’s essential to continually monitor your competitors and adjust your strategy as necessary. Set aside time to review your competitor analysis regularly and use the insights to refine your goals. Continuous analysis allows you to remain adaptable and ready to pivot when necessary. Founderli offers strategic planning services that incorporate competitor analysis, ensuring that your business always has a data-driven approach to growth. Let’s work together to set your business up for long-term success.

Conclusion: Stay Competitive, Stay Successful

In this guide to competitor analysis, we’ve explored essential steps to understand and leverage insights from your competition. From identifying direct, indirect, and emerging competitors to analysing products, marketing strategies, customer engagement, and financial performance, each section provides actionable insights to help your business grow and stay ahead. Use these strategies to refine your business and outpace your competitors. Want to dive deeper? Explore Founderli’s services to optimize your strategy with expert guidance.

Kieran Audsley
Founderli CEO, Founder